Out Islands Vacations from $859

Great stay, a lot to do, very friendly staff and great food! The ONLY poor experience I went through was prior to getting to the hotel (2 weeks prior) I called to verify if I needed to pay anything else except the resort fee of $307. They told me no only to find out that they charge a $200 a day fee. That took all my extra spending and then when I spoke to someone the day before check out they told me I owed $1800. Come to find out I only had a balance of $137.

Staff need to be trained to be nicer, and to accommodate the client needs. Putting clients satisfaction first.

4th year, of 5 day stays, 4 months in a row, staying at Valentines Resort and Marina. Location and amenities were a strong 4 star in the beginning. But each year has gotten worse. Room maintenance has deteriorated but worse has been the staff and dining / bar area. Quality and speed of service and food has gotten horrible. Seems to be plenty of wait staff available but little desire to be attentive or diligent in their duties. Meanwhile menu choices have reduced and quality of food preparation has declined. Food / bar quality and service is a huge part of any resorts amenities. This decline can only be laid on management. It is a shame to see this decline as Valentines was a great experience all around. And could be again.

The room and staff was absolutely outstanding

I didn’t know what to expect. I was s a mixed reviews regarding this property. Now o can see why. This is tru that the place is a fem as some do the reviews say.